Refund policy

14-day returns

You can request a return within 14 days of delivery. Jeans made with custom measurements can also be returned.

How to request a return

Email info@ntmb.it and explain your return request. We will review your request and reply by email. Please wait for our reply before sending the item back.

After our reply, send the item to the return address below. You are responsible for the return shipping costs.

Return address

NOTBASIC SRLS
Via Mario Ruta 11
80128 Napoli
Italy

Refunds

Refunds are issued to the original payment method after the returned item arrives.

All our products have been created through a creative and independent upcycling process, using original items legally purchased. All trademarks mentioned or visible are the property of their respective owners and do not imply any affiliation, endorsement, or sponsorship by them. NTMB is not affiliated with the owners of the registered trademarks used in the creative process.